Refreshing the Customer Experience with Salesforce Integration Cloud
Our client is an American multinational beverage corporation and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups.
THIRSTY FOR INFORMATION
Our client was using a central legacy database to store product, brand, and organizational information for the entire company. The laborious process to retrieve the data made it inaccessible to the cloud and other applications like Salesforce, Google Cloud Platform, and Amazon Web Services.
The company wanted to expose the data to improve the customer experience and enable real-time analytics during the customer journey.